Job Overview:

We are seeking a WFM Capacity Planning Senior Lead for our Compliance Operations team in Aizawl, Mizoram. As a key member of our team, you will be responsible for optimizing workforce management strategies to ensure operational efficiency and compliance.

Job Details:

The WFM Capacity Planning Senior Lead will play a crucial role in forecasting workload, scheduling resources, and analyzing data to support operational decision-making in our Compliance Operations department.

Responsibilities:

• Develop and maintain accurate capacity plans
• Monitor real-time performance metrics
• Collaborate with stakeholders to align capacity planning with business goals
• Identify opportunities for process improvements
• Prepare reports and presentations on workforce utilization

Requirements:

• Proven experience in workforce management or capacity planning
• Strong analytical and problem-solving skills
• Proficiency in data analysis tools and software
• Excellent communication and interpersonal abilities

Benefits:

• Competitive salary
• Health insurance benefits
• Professional development opportunities

Other Details:

This role offers a dynamic work environment in the heart of Aizawl, Mizoram. Join our team and make a meaningful impact in Compliance Operations while advancing your career in workforce management.

We look forward to receiving your application and welcoming you to our dedicated team of professionals committed to excellence.