Job Overview:

We are looking for a Team Leader to join our Banking Process team in Perinthalmanna, Kerala. In this role, you will be responsible for leading a team in handling both Inbound and Outbound banking operations.

Job Details:

The Team Leader will oversee the day-to-day operations of the team, ensuring efficient and accurate processing of banking transactions while maintaining high customer service standards.

Responsibilities:

• Supervise and motivate team members to achieve performance targets.
• Monitor and evaluate team performance, providing feedback and coaching as needed.
• Resolve escalated customer issues and inquiries promptly and professionally.
• Ensure compliance with banking regulations and internal policies.
• Collaborate with other departments to streamline processes and improve overall efficiency.

Requirements:

• Prior experience in banking or financial services.
• Demonstrated leadership skills with the ability to inspire and guide a team.
• Strong communication and interpersonal abilities.
• Knowledge of banking regulations and procedures.

Benefits:

• Competitive salary of 60k annually.
• Opportunity for career growth and advancement.
• Health insurance and retirement benefits.

Other Details:

This position offers a dynamic work environment in the banking industry in Perinthalmanna, Kerala. Join our team and make a difference in the financial lives of our customers.

We look forward to receiving your application and having you contribute to our success!