Job Overview:

We are looking for Hotel Reservation Associates to join our team in Lucknow, Uttar Pradesh. As a Reservation Associate, you will be responsible for assisting customers with booking hotel accommodations and providing excellent customer service.

Job Details:

The primary role of a Hotel Reservation Associate is to handle incoming reservation inquiries, process bookings, and ensure customer satisfaction throughout their stay.

Responsibilities:

• Assist customers with booking hotel rooms over the phone or online.
• Provide information about room availability, rates, and amenities.
• Process reservations accurately and confirm bookings with guests.
• Handle cancellations, modifications, and special requests from guests.
• Resolve any issues or complaints to ensure a positive guest experience.

Requirements:

• Excellent communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and accuracy in handling reservations.
• Knowledge of hotel booking systems and software is a plus.

Benefits:

• Competitive salary and opportunities for growth.
• Health and wellness benefits package.
• Discounted hotel stays for employees.

Other Details:

This position may require occasional weekend or evening shifts to accommodate customer needs. Join our team in Lucknow, Uttar Pradesh and be part of a dynamic hospitality industry where your skills and dedication can make a difference.

We welcome enthusiastic individuals who are passionate about providing exceptional service to guests. Apply now and embark on a rewarding career in the hotel industry!