Job Overview: As a Client Relationship Manager, you will be responsible for maintaining and enhancing relationships with our clients in Calicut, Kerala. You will serve as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly.

Job Details: The key aspects of this role include managing client accounts, understanding their requirements, and collaborating with internal teams to deliver exceptional service. You will also be responsible for identifying new business opportunities and promoting our services to existing clients.

Responsibilities:

• Build and maintain strong relationships with clients.
• Understand client needs and provide solutions.
• Collaborate with internal teams to meet client expectations.
• Identify upsell and cross-sell opportunities.
• Resolve client issues in a timely and efficient manner.

Requirements:

• Proven experience in client relationship management.
• Excellent communication and negotiation skills.
• Ability to multitask and prioritize work effectively.
• Strong problem-solving abilities.

Benefits:

• Competitive salary and benefits package.
• Opportunity for professional growth and development.
• Dynamic and collaborative work environment.

Other Details: This role requires occasional travel within Calicut, Kerala to meet clients and attend meetings. The ideal candidate will be proactive, detail-oriented, and dedicated to exceeding client expectations.

We are looking for a motivated individual who is passionate about client satisfaction and building long-term partnerships. If you thrive in a fast-paced environment and enjoy fostering positive relationships, we encourage you to apply for this exciting opportunity.