Job Overview:

We are currently seeking enthusiastic individuals to join our inbound call center team in Habra, West Bengal. If you have a passion for customer care and enjoy assisting others, this role is perfect for you.

Job Details:

This position involves handling incoming calls from customers, addressing their inquiries, resolving issues, and providing exceptional customer service in a fast-paced environment.

Responsibilities:

• Answer incoming calls promptly and professionally
• Listen to customer concerns and provide appropriate solutions
• Update customer information in the database accurately
• Follow communication scripts to ensure consistency
• Meet set targets for call resolution and customer satisfaction

Requirements:

• Excellent communication skills
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving abilities
• Previous customer service experience is a plus

Benefits:

• Competitive salary
• Opportunities for career growth
• Health insurance benefits

Other Details:

This role offers a dynamic work environment in Habra, West Bengal where you can make a difference in the lives of our customers. Join our team and embark on a rewarding career journey with us.

We look forward to receiving your application and welcoming you to our team in Habra, West Bengal!