Required Guest Relations Executive in Haldwani UK

Full Time 2 weeks ago
Employment Information
Job Details

Job Overview:

We are looking for a Guest Relation Executive to join our team in Haldwani, Uttarakhand. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and satisfaction.

Job Details:

The Guest Relation Executive will be the primary point of contact for guests, handling inquiries, requests, and feedback to enhance their stay. This role requires excellent communication and problem-solving skills.

Responsibilities:

  • Welcoming and greeting guests upon arrival.
  • Managing guest requests and resolving issues promptly.
  • Providing information about facilities and services.
  • Assisting with check-ins and check-outs.
  • Ensuring guest satisfaction through personalized service.

Requirements:

  • Excellent communication skills.
  • Customer service experience.
  • Ability to handle multiple tasks efficiently.
  • Proficiency in MS Office.

Benefits:

  • Competitive salary.
  • Opportunities for career growth.
  • Training and development programs.

Other Details:

This position requires flexibility in working hours, including weekends and holidays. The Guest Relation Executive plays a crucial role in creating memorable experiences for guests visiting Haldwani, Uttarakhand.

We welcome enthusiastic individuals with a passion for hospitality to apply and be part of our team dedicated to delivering exceptional service.