We are hiring efficient Front Desk Officer in Gorakhpur to join our bank's customer service /branch operation team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and ensuring smooth operations at the front desk.

Job Title : Front Desk Officer

Work Location: Gorakhpur Uttar Pradesh (will get assigned at nearby area Branch)

Industry: Banking 

Department : Bank Operation, Branch Banking

Experience : 6 Month + in Customer Service

Job Details

As Front Desk Officer jobs in Bank is primary and maintaining the bank’s image and handling customer inquiries and transactions effectively. Check more details below

Job Responsibilities to do at Axis Bank job in Gorakhpur:

• Greet and welcome customers as they arrive at the Gorakhpur bank branch.
• Provide information about banking services, products, and policies.
• Assist customers with account inquiries, transactions, and resolving any issues.
• Manage phone calls and direct them to appropriate departments.
• Maintain a clean and organized front desk area.
• Handle customer complaints with patience and professionalism.
• Ensure all customer documentation is complete and accurate.
• Assist in opening new accounts and service requiest forms to Gorakhpur Customers.

Qualifications to Apply Axis Bank careers in Gorakhpur:

• Bachelor’s degree required.
• Should have experience in customer service, preferably in a banking or financial services environment.
• Familiar with local language in Gorakhpur Uttar Pradesh.
• Strong be have skills like good communication and interpersonal.
• Proficiency in using computer systems and banking software.
• Ability to handle multiple tasks efficiently.
• Excellent problem-solving skills.

Benefits:

• Paid time off and holidays
• PF+Insurance
• Opportunity to work with leading bank in Gorakhpur
• Professional development opportunities

How to Apply: Interested candidates are invited to submit their resume and basic details to get hired in bank in Gorakhpur