We are hiring efficient Front Desk Officer in Gandhidham to join our bank's customer service /branch operation team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and ensuring smooth operations at the front desk.
Job Title : Front Desk Officer
Work Location: Gandhidham Gujarat (will get assigned at nearby area Branch)
Industry: Banking
Department : Bank Operation, Branch Banking
Experience : 6 Month + in Customer Service
Job Details
As Front Desk Officer jobs in Bank is primary and maintaining the bank’s image and handling customer inquiries and transactions effectively. Check more details below
Job Responsibilities to do at Axis Bank job in Gandhidham:
- Greet and welcome customers as they arrive at the Gandhidham bank branch.
- Provide information about banking services, products, and policies.
- Assist customers with account inquiries, transactions, and resolving any issues.
- Manage phone calls and direct them to appropriate departments.
- Maintain a clean and organized front desk area.
- Handle customer complaints with patience and professionalism.
- Ensure all customer documentation is complete and accurate.
- Assist in opening new accounts and service requiest forms to Gandhidham Customers.
Qualifications to Apply Axis Bank careers in Gandhidham:
- Bachelor’s degree required.
- Should have experience in customer service, preferably in a banking or financial services environment.
- Familiar with local language in Gandhidham Gujarat.
- Strong be have skills like good communication and interpersonal.
- Proficiency in using computer systems and banking software.
- Ability to handle multiple tasks efficiently.
- Excellent problem-solving skills.
Benefits:
- Paid time off and holidays
- PF+Insurance
- Opportunity to work with leading bank in Gandhidham
- Professional development opportunities
How to Apply: Interested candidates are invited to submit their resume and basic details to get hired in bank in Gandhidham