Job Overview:

We are seeking an ERP Software Online Support Executive to join our team in Bangalore, Karnataka. In this role, you will be responsible for providing online support to users of our ERP software, resolving their queries and issues in a timely manner.

Job Details:

The ERP Software Online Support Executive will be the primary point of contact for users seeking assistance with the software. You will troubleshoot technical problems, escalate issues as needed, and ensure customer satisfaction.

Responsibilities:

• Provide online support to users of ERP software.
• Troubleshoot technical issues and escalate as necessary.
• Ensure timely resolution of user queries.
• Document and track support tickets.
• Collaborate with the technical team to resolve complex issues.

Requirements:

• Strong technical aptitude.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Experience in customer support is a plus.

Benefits:

• Competitive salary.
• Opportunity for growth and advancement.
• Training and development programs.

Other Details:

This is a great opportunity for individuals looking to gain experience in software support and customer service. Join our dynamic team in Bangalore, Karnataka and make a difference in the technology industry.

We look forward to receiving your application!