Job Overview:

We are seeking enthusiastic individuals to join our team as Email/Chat Support representatives in Purulia, West Bengal. This role involves providing exceptional customer service through email and chat communication channels.

Job Details:

The Email/Chat Support position requires handling customer inquiries, resolving issues, and ensuring customer satisfaction through written correspondence.

Responsibilities:

• Respond promptly to customer inquiries via email and chat.
• Resolve customer issues effectively and efficiently.
• Provide accurate information about products or services.
• Maintain a positive and professional attitude towards customers.
• Escalate complex issues to the appropriate department.

Requirements:

• Excellent written communication skills.
• Strong problem-solving abilities.
• Ability to multitask and prioritize tasks.
• Basic computer knowledge and typing skills.

Benefits:

• Training and development opportunities.
• Competitive salary and benefits package.
• Opportunity for growth within the company.

Other Details:

This position is a great opportunity for individuals looking to start their career in the customer service industry. Join our team in Purulia, West Bengal and be a part of a dynamic and supportive work environment.

We encourage all interested candidates to apply and embark on a rewarding journey with us!