Job Overview:

We are seeking a Support Executive to join our team in Mundra, Gujarat. As a Support Executive, you will play a crucial role in assisting customers with their inquiries and technical issues, providing top-notch service to ensure their satisfaction.

Job Details:

The Support Executive will be responsible for handling customer queries via phone, email, and chat, troubleshooting technical problems, and escalating issues when necessary to ensure prompt resolution.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Troubleshoot technical issues and provide solutions.
• Escalate complex problems to the appropriate department.
• Maintain accurate records of customer interactions and transactions.
• Ensure customer satisfaction by delivering excellent service.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to work under pressure and in a fast-paced environment.
• Basic technical knowledge.

Benefits:

• Competitive salary.
• Opportunities for career growth and development.
• Health insurance benefits.

Other Details:

This position offers a great opportunity to work in a dynamic team environment in Mundra, Gujarat. Join us in delivering exceptional customer service and making a positive impact on our customers' experience.

We look forward to welcoming dedicated individuals who are passionate about customer support and ready to contribute to our team's success.