Job Overview:

We are looking for an Email Support Executive to join our team in Gurugram, Haryana. As an Email Support Executive, you will be responsible for handling customer inquiries and providing timely and accurate responses via email.

Job Details:

The Email Support Executive role involves managing a high volume of customer emails, addressing concerns, resolving issues, and maintaining a positive customer experience through written communication.

Responsibilities:

• Respond to customer inquiries and resolve issues via email.
• Ensure timely and accurate responses to maintain customer satisfaction.
• Manage customer expectations and provide support as needed.
• Collaborate with other team members to address complex customer concerns.
• Maintain detailed records of customer interactions and resolutions.

Requirements:

• Excellent written communication skills.
• Strong attention to detail and accuracy.
• Ability to prioritize and manage multiple tasks effectively.
• Previous experience in customer service or email support is a plus.

Benefits:

• Competitive salary.
• Opportunity for growth and career advancement.
• Flexible work schedule.

Other Details:

This position is based in Gurugram, Haryana and offers a dynamic work environment with opportunities to enhance your customer service skills. Join our team and be part of a supportive and collaborative work culture.

We look forward to receiving your application and welcoming you to our team in Gurugram, Haryana!