Job Overview:

We are seeking a Customer Support Executive for a BPO role in Kasaragod, Kerala. This position involves providing excellent customer service and support to clients in a fast-paced environment.

Job Details:

The Customer Support Executive will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction through phone, email, and chat support.

Responsibilities:

• Respond to customer queries and issues promptly and professionally.
• Provide accurate information about products or services.
• Assist customers in troubleshooting technical problems.
• Document customer interactions and feedback for analysis.
• Collaborate with team members to improve overall customer support experience.

Requirements:

• Excellent communication skills in English.
• Strong problem-solving abilities.
• Ability to work in a team-oriented environment.
• Basic computer knowledge and typing skills.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Positive and inclusive work culture.

Other Details:

This position is ideal for individuals looking to enhance their customer service skills in a dynamic BPO environment in Kasaragod, Kerala. Join our team and be part of a rewarding customer support experience.

We welcome enthusiastic individuals who are ready to make a difference in the customer support industry. Apply now and embark on a fulfilling career journey with us!