Required Customer Support Executive in 24 Parganas WB

Full Time 3 weeks ago
Employment Information
Job Details
Job Overview:

We are seeking a Customer Support Executive to join our team in 24 Parganas, West Bengal. This role involves providing excellent customer service to our clients and assisting them with their inquiries and concerns.

Job Details:

The primary focus of this position is to ensure customer satisfaction by addressing their needs through phone, email, and chat support. The ideal candidate should have strong communication skills and a customer-centric approach.

Responsibilities:
  • Responding to customer inquiries promptly and professionally.
  • Resolving customer complaints and issues effectively.
  • Providing product information and troubleshooting assistance.
  • Documenting customer interactions and feedback.
  • Collaborating with other team members to improve overall customer experience.
Requirements:
  • Excellent verbal and written communication skills.
  • Ability to multitask and prioritize tasks efficiently.
  • Previous experience in customer service or a related field.
  • Proficiency in using customer support software and tools.
Benefits:
  • Competitive salary and benefits package.
  • Opportunity for career growth and development.
  • Positive and collaborative work environment.
Other Details:

This position is open to female candidates only. If you are passionate about providing exceptional customer service and enjoy interacting with people, we encourage you to apply and join our team in 24 Parganas, West Bengal.

We look forward to welcoming dedicated individuals who are committed to delivering top-notch support to our valued customers.