Job Overview: Join our team in Serampore, West Bengal as a Customer Service Representative for the Voice Process. This role involves handling customer inquiries and providing excellent service over the phone.

Job Details: As a Customer Service Representative in the Voice Process, you will be responsible for addressing customer concerns, resolving issues, and ensuring customer satisfaction through effective telecalling.

Responsibilities:

• Answering incoming customer calls professionally
• Resolving customer complaints and issues
• Providing information about products and services
• Documenting customer interactions accurately
• Meeting established service levels and quality standards

Requirements:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment
• Basic computer skills

Benefits:

• Competitive salary
• Professional growth opportunities
• Health insurance benefits

Other Details: This position offers a rewarding opportunity to interact with customers and enhance your communication skills. Join our team in Serampore, West Bengal and make a difference in customer service!

We welcome enthusiastic individuals who are passionate about helping others to apply for this role. Come be a part of our team and contribute to exceptional customer service in Serampore, West Bengal.