Job Overview: Join our dynamic team in the Panaji, Goa to be part of our International Voice Process. Work in a fast-paced environment with opportunities for growth and development.

Job Details: As a team member in our International Voice Process, you will be responsible for handling customer inquiries and providing excellent service over the phone.

Responsibilities:

• Answer incoming calls from customers professionally and provide information
• Resolve customer complaints and ensure satisfaction
• Document all call information accurately
• Follow communication scripts when handling different topics
• Identify and escalate priority issues

Requirements:

• Excellent communication skills in English
• Ability to multitask and prioritize tasks
• Problem-solving skills
• Previous customer service experience is a plus

Benefits:

• Competitive salary
• Health insurance coverage
• Opportunities for career advancement

Other Details: This role in the Panaji, Goa offers a great opportunity to work in a supportive team environment and enhance your customer service skills.

We welcome enthusiastic individuals to apply and be part of our team in the Panaji, Goa. Join us in delivering exceptional service to our customers and growing your career with us!