Job Overview: Join our team as a Customer Service Representative in Muzaffarpur, Bihar. You will be the first point of contact for customers, providing assistance, resolving issues, and ensuring a positive experience.

Job Details: As a Customer Service Representative, you will interact with customers via phone, email, and chat to address inquiries, process orders, and handle complaints in a timely and professional manner.

Responsibilities:

• Respond to customer inquiries promptly and courteously.
• Assist customers with order placement, tracking, and modifications.
• Resolve customer complaints effectively and efficiently.
• Escalate complex issues to the appropriate department for resolution.
• Maintain accurate records of customer interactions and transactions.

Requirements:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.
• Attention to detail and organizational skills.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Paid time off.

Other Details: This position offers the opportunity to work in a dynamic customer service environment in Muzaffarpur, Bihar. We value teamwork, integrity, and customer satisfaction.

We welcome dedicated individuals who are passionate about providing exceptional service to apply for this role and be part of our team in Muzaffarpur, Bihar.