Job Overview: Join our team as an Inbound Customer Service Representative in a Voice Process role in Korba, Chhattisgarh. You will be responsible for providing exceptional customer care and support to our clients.

Job Details: As an Inbound Customer Service Representative, you will handle incoming calls from customers, address their inquiries, provide product information, and resolve issues to ensure customer satisfaction.

Responsibilities:

• Answer incoming customer calls professionally and provide assistance.
• Listen to customer concerns and resolve issues promptly.
• Update customer information in the database during each call.
• Upsell products and services when appropriate.
• Follow communication scripts and guidelines to ensure consistency.

Requirements:

• Excellent verbal communication skills.
• Strong problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer knowledge and data entry skills.

Benefits:

• Competitive salary.
• Healthcare benefits.
• Career growth opportunities.

Other Details: This role requires flexibility in working hours and may involve weekend shifts. Join our team in Korba, Chhattisgarh and be a part of a dynamic customer service environment.

We welcome dedicated individuals who are passionate about delivering excellent customer service to apply for this position. Take the first step towards a rewarding career with us!