Job Overview:

We are looking for individuals to join our team for the Upstox Inbound Process in Karamana, Kerala. As a customer service representative, you will be responsible for assisting clients with their inquiries and providing excellent service.

Job Details:

This role involves handling incoming calls from clients regarding their accounts, trades, and general inquiries related to Upstox services in Karamana, Kerala.

Responsibilities:

• Answering incoming calls promptly and professionally.
• Resolving client issues and escalations efficiently.
• Providing accurate information about Upstox products and services.
• Maintaining customer satisfaction through effective communication.
• Documenting all interactions and resolutions in the system.

Requirements:

• Excellent communication skills in English and Hindi.
• Previous customer service experience preferred.
• Basic knowledge of financial markets and trading.
• Ability to multitask and work in a fast-paced environment.

Benefits:

• Competitive salary and incentives.
• Ongoing training and development opportunities.
• Career growth within the organization.

Other Details:

This position is ideal for individuals looking to build a career in the financial services industry. Join our team in Karamana, Kerala and be part of a dynamic and supportive work environment.

Apply now and take the first step towards a rewarding career in customer service with Upstox!