Job Overview: Join our team as a customer service representative handling inbound voice-process calls. Provide assistance and support to customers in Goalpara, Assam.

Job Details: As a customer service representative, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction over the phone.

Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Provide information about products and services.
• Resolve customer complaints and issues.
• Document customer interactions and transactions.
• Ensure customer satisfaction and retention.

Requirements:

• Excellent communication skills.
• Customer service experience is a plus.
• Ability to work in a fast-paced environment.
• Basic computer knowledge.

Benefits:

• Competitive salary.
• Opportunities for growth and advancement.
• Health insurance benefits.

Other Details: This role offers a dynamic work environment in Goalpara, Assam with a focus on customer satisfaction and problem-solving.

We welcome individuals who are passionate about customer service and looking to make a positive impact in Goalpara, Assam. Join our team and be a part of a rewarding customer-centric experience.