Job Overview:

We are seeking a Customer Service Representative to join our team in Chalakudy, Kerala. In this role, you will be the first point of contact for our customers, providing excellent service and resolving any inquiries or issues they may have.

Job Details:

The Customer Service Representative will be responsible for assisting customers via phone, email, and chat. You will handle order processing, returns, and general inquiries in a timely and professional manner.

Responsibilities:

• Respond to customer inquiries promptly and courteously
• Process orders accurately and efficiently
• Resolve customer complaints with empathy and professionalism
• Assist with product information and recommendations
• Maintain customer records and update databases

Requirements:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment
• Attention to detail and accuracy

Benefits:

• Competitive salary
• Health and dental insurance
• Paid time off

Other Details:

This position is based in Chalakudy, Kerala and offers opportunities for growth and development within the company. Join our team and make a difference in the lives of our customers!

We look forward to welcoming dedicated individuals who are passionate about providing exceptional customer service. Apply now and be part of our team in Chalakudy, Kerala!