One of leading private sector banking in Maharashtra, now looking to hire urgently for  Customer Service Officer in Bhiwandi, you will play an essential role in delivering top-notch service to our valued customers. 

This role requires a deep understanding of the local community, enabling you to address customer inquiries, resolve issues, and ensure a seamless banking experience that reflects the unique needs of the area.

Job Title: Customer Service Officer

Work Location: Bhiwandi, Maharashtra (Position assigned at a nearby branch location)

Industry: Leading Private Banking

Department: Bank Operations, Branch Banking, Walk-in Customer Service

Experience: 1+ years in Customer Service or a relevant field

Job Details : 

Your day-to-day responsibilities will include processing transactions with precision, maintaining accurate records, and actively supporting the branch's sales and service objectives. By being based in Bhiwandi, Maharashtra, you'll have the chance to grow within the banking sector and positively impact customer satisfaction, all while contributing to the community you serve.

Key Responsibilities:

• Address customer inquiries, providing effective and timely solutions, tailored to the specific needs of the local community.
• Process transactions, including deposits, withdrawals, and payments, with a focus on accuracy and efficiency.
• Maintain detailed and accurate records of customer interactions and transactions, reflecting the local banking activities in Bhiwandi.
• Collaborate with sales teams to support branch goals and enhance service delivery, contributing to the growth of the branch in Maharashtra.
• Handle customer complaints professionally, ensuring a positive resolution and maintaining the reputation of the branch within Bhiwandi.

Qualifications:

• A Bachelor’s degree in any field is required.
• Strong communication and interpersonal skills, especially in interacting with the Bhiwandi community.
• Prior experience in customer service or banking is an advantage.
• Ability to work effectively in a team environment and manage multiple tasks, with a focus on the needs of Bhiwandi customers.

Benefits:

• Competitive salary and performance-based incentives.
• Health insurance and retirement plans.
• Opportunities for career advancement and professional development.
• A supportive work environment with a focus on work-life balance, right in the heart of Bhiwandi, Maharashtra.

Why Apply?

Join a dynamic and growing team in Bhiwandi where your contributions will be valued. This role offers you the chance to build a rewarding career in the banking industry while serving your local community. 

If you are passionate about providing excellent customer service and thrive in a fast-paced environment, we encourage you to apply today and make a difference in Bhiwandi, Maharashtra!