Job Overview: Join our team as a Customer Service Manager in Kota, Rajasthan. In this role, you will lead a team dedicated to providing exceptional customer service experiences.

Job Details: As a Customer Service Manager, you will be responsible for overseeing daily operations, ensuring customer satisfaction, and implementing strategies to improve service quality.

Responsibilities:

• Manage a team of customer service representatives.
• Handle customer inquiries and resolve issues promptly.
• Develop and implement customer service policies and procedures.
• Monitor customer service metrics and report on performance.
• Train and onboard new customer service staff.

Requirements:

• Proven experience in a customer service management role.
• Excellent communication and leadership skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Opportunities for career growth.

Other Details: This position in Kota, Rajasthan offers a dynamic work environment where you can make a difference in the lives of our customers. Join us in delivering top-notch service and building strong customer relationships.

We welcome dedicated individuals who are passionate about customer service to apply for this rewarding opportunity. Take the next step in your career with us!