Job Overview: Join our team as a Customer Service Manager and lead a dedicated team in providing exceptional service to our customers in Ankleshwar, Gujarat. You will play a key role in ensuring customer satisfaction and loyalty.

Job Details: As a Customer Service Manager, you will oversee the daily operations of the customer service department, handle escalated customer inquiries, and implement strategies to improve customer experience.

Responsibilities:

• Manage and mentor a team of customer service representatives.
• Resolve complex customer issues and provide solutions.
• Develop and implement customer service policies and procedures.
• Monitor customer feedback and implement improvements as needed.
• Collaborate with other departments to ensure a seamless customer experience.

Requirements:

• Proven experience in a customer service management role.
• Excellent communication and leadership skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.

Benefits:

• Competitive salary.
• Health and wellness benefits.
• Career growth opportunities.

Other Details: This position offers a great opportunity to make a significant impact on our customers' satisfaction levels and contribute to the success of our business in Ankleshwar, Gujarat.

We welcome passionate individuals who are dedicated to providing exceptional customer service to apply for this exciting role. Join us in Ankleshwar, Gujarat and be part of a team that values customer satisfaction above all else.