Job Overview:

We are seeking a Customer Service Executive for a dynamic role in Krishna Nagar, West Bengal. This position involves handling customer inquiries through voice, chat, and blended processes to ensure top-notch service delivery.

Job Details:

The Customer Service Executive will be responsible for interacting with customers via multiple channels to address their queries, provide information, and resolve issues effectively.

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Assist customers with product information and issue resolution.
• Ensure customer satisfaction through excellent service delivery.
• Document all interactions and transactions accurately.
• Adhere to company policies and procedures at all times.

Requirements:

• Excellent communication skills in Krishna Nagar.
• Ability to multitask and prioritize workload effectively.
• Strong problem-solving skills.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Positive work environment with supportive team members.

Other Details:

This role offers the opportunity to work in a fast-paced customer service environment in Krishna Nagar, West Bengal. Join our team and make a difference in the lives of our customers.

We welcome dedicated individuals who are passionate about customer service to apply for this exciting opportunity. Be part of our team and take your career to new heights!