Job Overview:

We are seeking Customer Service Associates in Ongole, Andhra Pradesh to join our team. This role is ideal for freshers looking to kickstart their career in customer service.

Job Details:

The Customer Service Associate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a professional manner
• Update customer accounts and information accurately
• Provide product information and recommendations
• Escalate complex issues to the appropriate department

Requirements:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment
• Basic computer knowledge

Benefits:

• Competitive salary
• Opportunities for career growth
• Training and development programs

Other Details:

This position is based in Ongole, Andhra Pradesh and offers a dynamic work environment with opportunities to learn and grow within the company.

We encourage enthusiastic individuals to apply and be part of our team dedicated to providing exceptional customer service.