Job Overview:

We are looking for a Customer Service Associate to join our team in Asansol, West Bengal. As a key member of our customer service department, you will be responsible for providing excellent service to our customers and ensuring their needs are met.

Job Details:

The Customer Service Associate will handle customer inquiries, resolve issues, and assist with order processing. This role requires strong communication skills and the ability to work efficiently in a fast-paced environment.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer complaints in a professional and timely manner.
• Process orders accurately and efficiently.
• Update customer accounts with relevant information.
• Collaborate with other team members to ensure customer satisfaction.

Requirements:

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to multitask and prioritize tasks.
• Previous customer service experience is a plus.

Benefits:

• Competitive salary.
• Opportunities for growth and advancement.
• Health and wellness benefits.

Other Details:

This position is based in Asansol, West Bengal and offers a dynamic work environment. Join our team and make a difference in the lives of our customers!

We look forward to receiving your application and having you onboard to provide exceptional service to our customers.