We are seeking a Customer Relationship Manager (CRM) to join our team in Barpeta, Assam. As a CRM, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and loyalty.

The CRM role involves managing customer inquiries, resolving issues, and providing support to enhance their overall experience. You will also collaborate with internal teams to improve customer service processes.

• Respond to customer inquiries promptly and professionally
• Resolve customer complaints effectively and efficiently
• Build and maintain long-term relationships with customers
• Collaborate with sales and marketing teams to enhance customer engagement
• Monitor customer satisfaction levels and implement improvement strategies

• Prior experience in customer service or relationship management
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Proficiency in CRM software and Microsoft Office suite

• Competitive salary package
• Opportunities for career growth and development
• Health insurance coverage

This position is based in Barpeta, Assam and offers a dynamic work environment with the opportunity to make a positive impact on customer relationships. Join our team and be part of a dedicated group focused on customer satisfaction and success.

We welcome applicants who are passionate about customer service and eager to contribute to our team. Apply now and take the first step towards a rewarding career in customer relationship management.