Job Overview:

We are seeking a Customer Care Executive for our Voice process team in Guwahati, Assam. This role is ideal for freshers looking to kickstart their career in customer service.

Job Details:

The Customer Care Executive will be responsible for handling customer inquiries, resolving issues, and providing exceptional service over the phone.

Responsibilities:

• Responding to customer queries and concerns promptly.
• Resolving customer issues with professionalism and empathy.
• Providing accurate information about products and services.
• Documenting customer interactions and feedback.
• Ensuring customer satisfaction through effective communication.

Requirements:

• Excellent communication skills in English and one regional language.
• Ability to handle high call volumes efficiently.
• Basic computer proficiency.
• Strong problem-solving skills.

Benefits:

• Competitive salary package.
• Ongoing training and development opportunities.
• Career growth within the company.

Other Details:

This position offers a dynamic work environment in Guwahati, Assam. Join our team and embark on a rewarding journey in customer service.

We welcome enthusiastic individuals to apply and be part of our dedicated team committed to delivering exceptional customer experiences.