Job Overview:

We are looking for a dynamic Team Leader to join our team in Hyderabad, Telangana. As a Team Leader (Concierge), you will be responsible for overseeing a team of concierge staff, ensuring exceptional customer service and efficient operations.

Job Details:

The Team Leader (Concierge) role involves managing day-to-day operations, handling customer inquiries, coordinating staff schedules, and maintaining a high standard of service delivery.

Responsibilities:

• Supervise and train concierge staff.
• Manage customer inquiries and resolve issues promptly.
• Coordinate staff schedules and ensure adequate coverage.
• Maintain a clean and organized lobby or reception area.
• Monitor and report on customer feedback and service trends.

Requirements:

• Prior experience in a customer service or hospitality role.
• Strong communication and leadership skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in basic computer applications.

Benefits:

• Competitive salary.
• Opportunities for career growth and development.
• Health and wellness benefits.

Other Details:

This position offers a great opportunity to lead a dedicated team in providing exceptional service to customers in Hyderabad, Telangana. Join us in creating memorable experiences for our clients and visitors.

We look forward to welcoming motivated individuals who are passionate about customer service and team leadership. Apply now and be part of our dynamic team in Hyderabad, Telangana!