Job Overview: Join our dynamic team in Calicut, Kerala for a rewarding opportunity in the chat process. We are looking for enthusiastic individuals to engage with customers and provide exceptional service.

Job Details: As a chat process team member, you will be responsible for responding to customer inquiries, resolving issues, and ensuring customer satisfaction through online chat platforms.

• Respond promptly to customer inquiries
• Provide accurate information and solutions
• Ensure customer satisfaction and retention
• Document customer interactions
• Collaborate with team members to improve processes

• Excellent written communication skills
• Ability to multitask and prioritize workload
• Customer service experience is a plus
• Proficiency in typing and using chat platforms

• Competitive salary
• Professional development opportunities
• Health and wellness benefits

Other Details: This position offers a chance to grow in a fast-paced environment in Calicut, Kerala. Join us in delivering exceptional customer service and making a difference in people's lives through chat interactions.

We look forward to welcoming dedicated individuals who are passionate about customer service and ready to excel in the chat process role. Apply now and be part of our team in Calicut, Kerala!