Job Overview:
We are seeking a motivated Tele Caller Supervisor to join our team in Jajpur, Odisha. In this role, you will oversee a team of Tele Callers and ensure smooth operations of our call center.
Job Details:
The Tele Caller Supervisor will be responsible for managing a team of Tele Callers, monitoring call quality, providing feedback, and optimizing call center performance.
Responsibilities:
- Supervise and support a team of Tele Callers.
- Monitor call center metrics and performance.
- Provide feedback and coaching to improve call quality.
- Implement strategies to enhance productivity and efficiency.
- Ensure compliance with company policies and procedures.
Requirements:
- Prior experience in a call center environment.
- Strong communication and leadership skills.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of call center software and systems.
Benefits:
- Competitive salary.
- Health insurance coverage.
- Opportunities for career growth and development.
Other Details:
This position offers a dynamic work environment in the bustling Jajpur, Odisha area. Join our team and make a difference in the telecommunications industry.
We look forward to receiving your application and having you contribute to our team's success!