Job Overview: Join our team as a Phone Banking Officer in Sreerampur, West Bengal. In this role, you will be responsible for providing excellent customer service over the phone, assisting customers with their banking needs, and promoting financial products and services.

Job Details: As a Phone Banking Officer, you will handle incoming calls from customers, resolve inquiries, process transactions, and ensure customer satisfaction with every interaction.

Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Assist customers with account transactions and issue resolutions.
• Promote banking products and services to customers.
• Maintain accurate records of customer interactions and transactions.
• Adhere to all banking regulations and security procedures.

Requirements:

• Excellent communication and customer service skills.
• Strong problem-solving abilities.
• Knowledge of banking products and services.
• Ability to work in a fast-paced environment.

Benefits:

• Competitive salary.
• Health and dental insurance.
• Career development opportunities.

Other Details: This position offers a dynamic work environment in the heart of Sreerampur, West Bengal. Join our team and make a difference in the banking industry.

We welcome dedicated individuals who are passionate about customer service to apply for this exciting opportunity. Take the next step in your career with us!