Job Overview:

Join our team in the Sehore, Madhya Pradesh for a role in ICICI Banking Collection Process. This position involves handling customer inquiries and resolving payment-related issues in a voice process setting.

Job Details:

This role focuses on assisting customers with their banking collection needs through effective communication and problem-solving skills.

Responsibilities:

• Manage inbound and outbound calls related to banking collections.
• Provide accurate information and guidance to customers regarding payments.
• Resolve customer complaints in a professional and timely manner.
• Update customer accounts with relevant information.
• Follow up with customers to ensure satisfaction and payment completion.

Requirements:

• Excellent communication skills in English and Hindi.
• Ability to multitask and prioritize tasks effectively.
• Previous experience in customer service or banking is a plus.
• Basic knowledge of banking processes and procedures.

Benefits:

• Competitive salary and incentives.
• Opportunities for career growth and development.
• Health insurance benefits.

Other Details:

This position offers a dynamic work environment in the Sehore, Madhya Pradesh. Join our team and be part of a supportive and collaborative workplace dedicated to customer service excellence.

We welcome enthusiastic individuals who are ready to make a difference in the banking industry. Apply now and embark on a rewarding career journey with us!